FAQ
AMASS & OUR PRODUCTS
WHAT IS AMASS?
AMASS is a modern botanics lifestyle brand. We make clean botanics for your social and self-care rituals.
ARE YOUR PRODUCTS GLUTEN-FREE?
NON-ALCOHOLIC SPIRIT - Riverine is gluten-free and made with water and natural botanicals.
GIN - Our Dry Gin is gluten-free and made with a corn base spirit.
VODKA - Our Botanic Vodka is made with a 100% organic wheat base spirit. However, through the distillation process, any proteins are separated from the ethanol so there should be zero gluten, though we recommend consulting your doctor if you have any questions or concerns.
Where can I buy Amass candles and hand products?
Amass Apothecary is now Midori Maison. Shop your favorite Amass hand sanitizers, soaps, and candles there.
DO YOU OFFER WHOLESALE?
We do! We offer wholesale pricing on bulk orders on all our products. Please fill out the respective forms for corporate gifting or weddings and our team will get back to you!
If you are a bar/restaurant/retailer interested in carrying our products - send us a message at info@amass.com and our sales team will be in touch.
WHAT DOES AMASS DO TO PROMOTE SUSTAINABILITY?
From our glass spirits bottles coated with organic inks to our hand sanitizer bottles made from recycled PET plastic, all of our packaging was designed to be 100% recyclable.
SHIPPING & RETURNS
HOW DO I TRACK MY ORDER?
Updates on your order and tracking information will be provided via email. You can also opt into SMS notifications.
WHAT IS THE RETURN POLICY?
Due to health & safety reasons, we do not accept returns. If for any reason your item arrived damaged or you are unhappy with your online purchase, please contact us at info@amass.com and we will make things right for you!
WHAT IS ROUTE+ AND WHY IS IT ON MY ORDER?
Route+ is a premium package protection and tracking solution to give you a seamless delivery experience.
In order to best protect your package, Route+ is automatically added upon checkout for $1 per item. This allows you to file a claim in case anything happens after the package leaves our warehouse (missing packages, damaged items, etc.) This is an optional feature and can be removed from checkout at any time.
If you have purchased Route+ and need to file a claim, you can do so here.
HOW DO I ADD A GIFT NOTE?
We proudly provide gift notes to send your loved ones personal messages. When viewing your cart, you will be prompted to add a gift note.