FAQs

Due to alcohol sales regulations, our spirits orders are fulfilled by our shipping partners, Thirstie and Speakeasy.

Due to alcohol sales regulations, we sell our spirits separately through our shipping partners, Thirstie and Speakeasy. Our personal care products are shipped out of Los Angeles by our team. Unfortunately, it is not possible to order both together at this time.

Our Dry Gin is available for purchase in the UK through 31Dover. The rest of AMASS products are only shipped domestically at this time.

We package and ship out orders within 2 business days of your order being placed. All orders are shipped via USPS.

Due to safety precautions around COVID-19, we are currently not accepting returns for our hand sanitizer and all spirits products. If you have any questions or concerns about your email, please email us at info@amass.com.

We’ve partnered with Route–a package and protection and tracking solution–to give you a seamless delivery experience.

Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen, or damaged packages with one-click refunds and reorders.

If you have purchased Route+ and need to file a claim, you can do so here.

The Route App allows you to visually track all of your online orders in one place. For tracking numbers, dynamic maps, and real-time shipping updates, download the app now on the App store.