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FAQ

HOW CAN I UPDATE MY BILLING INFORMATION?

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In the "Billing Information" tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if your billing address has changed or if you need to update your email address

Step-by-step instructions for updating your billing information are also provided here.

CAN I HAVE MORE THAN ONE PAYMENT METHOD ON FILE?

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At this time, customers can only have one payment method on file at any given time. If you require two payment methods, you will need to create another account with a different email address.

HOW DO I SKIP A DELIVERY?

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Once logged in, click on "Subscriptions" to see all upcoming deliveries for your subscriptions. To skip a delivery, you can click "Skip" for the delivery you would like to skip. Similarly, to unskip a delivery, you would click "Unskip" on the order.

HOW CAN I UPDATE MY SHIPPING ADDRESS?

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In the "Shipping Information" tab you'll find the current shipping address. Note that editing this information only affects the shipping/delivery address, this does not update billing information related to the method of payment.

HOW DO I ADD A PRODUCT TO MY SUBSCRIPTION?

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Select the "Subscriptions" tab, then click "Add Product". This will open a window where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.

Step-by-step instructions for adding a product to your subscription are also provided here.

HOW DO I CANCEL MY SUBSCRIPTION?

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Within the "Subscriptions" tab, click on the "Actions" button found next to the subscription you want to cancel and then select "Cancel" from the dropdown menu. On the following page, you will be prompted to enter a cancellation reason.

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Terms & Conditions

Offer valid on orders of AMASS Personal Care. Offer not valid on AMASS Spirits. Order value must meet or exceed $50.00. Orders must be shipped within the contiguous US. Offer not valid for shipping to Hawaii or Alaska. Cannot be combined with other offers.

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Terms & Conditions

Thanks for shopping our Black Friday Early Access Sale.

Enjoy early access to AMASS Black Friday deals and SAVE 20% ON PERSONAL CARE & NON-ALCOHOLIC BEVERAGES and 15% ON BOTANIC SPIRITS when you enter the code BF21 at checkout.

The promotion is valid on orders made 11/22/2021 thru 11/29/2021 by 11:59PM. Promo code required at checkout. Promo does not apply to subscription orders or gift cards and cannot be combined with other promotions.